211 Comes to New Brunswick

211 was launched mid-October through funding by the Government of Canada, in partnership with the Government of New Brunswick, the United Ways of New Brunswick and its partners. 211 is the information and referral service that connects New Brunswickers to critical human, social, community and government support. It helps New Brunswickers navigate the complex network of government and community programs and services quickly to find what they need for their unique situation. It is 100% free and confidential.

About 211

This website is the public online version of the database used by information and referral specialists for the 211 telephone/email service. This up-to-date, accessible, searchable database provides comprehensive access to information about social, community, health and government services in New Brunswick. This website complements our 211 telephone service, which was launched in 2020. By dialling 211, residents of New Brunswick can obtain information on a wide range of community programs and services. Key features of 211:

  • Easy to remember, non-emergency phone number that provides quick access to information and referral to community, social, health and government services
  • Always answered by a person
  • Available 24 hours a day, seven days a week by phone or online
  • Offers multilingual phone services
  • Available to people who are deaf, deafened or hard of hearing via TTY

Partners

  • United Way Canada Centraide
  • Saint John Human Development Council
  • Findhelp Information Services

Call 2-1-1 for:

  • Non-emergency police number
  • Food banks
  • Walk in clinics
  • Alzheimer support
  • Mental health help
  • Meals on Wheels
  • Emergency shelters for homeless
  • Services for domestic violence victims
  • Public health
  • Crisis services
  • Provincial and local helpline phone numbers
  • Settlement help for newcomers
  • Housing help centres
  • Youth drop in programs
  • Child, youth and family counselling
  • Emergency utility assistance
  • Understanding which government service might help or assistance
  • Disability support programs
  • Parenting programs

Call 9-1-1 for:

In an emergency, call 911 immediately. An emergency is any situation that requires immediate assistance from the police, fire department or paramedics. Examples include:

  • A fire
  • A crime, especially if in progress
  • A car crash, especially if someone is injured
  • A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention
211 NB has many ways to share data. Contact 211 NB to find out how you can integrate updated, real-time 211 data into your projects.